March 29, 2022
Fintech Zimpler raises funding to accelerate its growth within A2A payments
Stockholm, 29 March 2022 Zimpler, a leading Swedish fintech within the payments space, has raised new equity funding from Nordstjernan Growth, an arm of an established Swedish investment house focused on long-term quality growth. 

The investment will enable Zimpler to further drive its exponential growth journey and accelerate the company’s commercial development by broadening its customer base and investing in developing new customer verticals. It will also allow Zimpler to continue the march toward expanding its geographical network, both in Scandinavia and worldwide. 

The new funding caps off a busy period for Zimpler. The company that just celebrated its 10th anniversary marked 2021 as its best performing year ever. In 2021 Zimpler’s transaction volumes grew by 176%, fueled by entry into new verticals and markets. Zimpler had vast geographical growth, and its products are now live in 7 countries: Sweden, Finland, Estonia, Germany, Latvia, Lithuania, and the Netherlands. In addition to the high volume growth, the employee count increased by almost 200% compared to the same time last year.

Zimpler offers instant account-to-account payment solutions used by merchants within various segments like travel, e-commerce or creator economy. Earlier this year, the company went live with its new B2B account-to-account solution, designed to simplify in- and outgoing payments for merchants. 

Nordstjernan joins Zimpler’s previous investors, which include Inbox Capital and CNI, and becomes a minority owner. Zimpler will be the third holding in Nordstjernan Growth's portfolio. FT Partners acted as exclusive financial advisor in the transaction. 

Johan Strand, CEO of Zimpler, says: “Nordstjernan’s investment is an endorsement of our mission to simplify transactions between businesses and people anywhere through simple and instant A2A transactions. 

“We believe that A2A payments are the future, and we can already see more and more sectors appreciating their value and adapting to them. We have experienced rapid growth of our business in the last two years, and Nordstjernan’s investment will allow us to sustain our momentum as we develop new products and expand to new sectors and markets.”

For more information: 

Julia Niedoborek, Communications Specialist, Zimpler

+46 (0) 72 888 42 05

press@zimpler.com 

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

https://www.zimpler.com/ 

About Nordstjernan 

Nordstjernan is a family-controlled investment company whose business concept is to be an active owner that creates long-term value growth. More information about Nordstjernan can be found on www.nordstjernan.se.
March 25, 2022
Zimpler goes live with instant business-to-business transactions - retailer Stick first to join
Stockholm, 29 March 2022 Zimpler, a leading Swedish fintech within the payments space, has raised new equity funding from Nordstjernan Growth, an arm of an established Swedish investment house focused on long-term quality growth. 

The investment will enable Zimpler to further drive its exponential growth journey and accelerate the company’s commercial development by broadening its customer base and investing in developing new customer verticals. It will also allow Zimpler to continue the march toward expanding its geographical network, both in Scandinavia and worldwide. 

Fredrik Rubin, Director New Solutions Sales at Zimpler, says: “It is great to have Stick onboard, and we are truly excited to support them in their sales ambitions now and in the future! It is thrilling to see that we are now launching a product that can fill a void in the market. The use cases for instant payments are infinite and the ultimate goal is simple - fast and frictionless payments while increasing conversion.”

Karl Holm, CEO at Stick, says: “We are excited to be the first retailer integrating Zimpler’s B2B payments solution. Working within B2B, we have seen a gap when it comes to payments. Why shouldn’t B2B merchants have the same user experience we would expect as end users? This is a great way for us to improve our cash flow, and not waste time with administration.”

For more information: 

Julia Niedoborek, Communications Specialist, Zimpler

+46 (0) 72 888 42 05

press@zimpler.com 

About Stick

Stick.se is the Nordic region's leading store for products against pests in the home and garden - good products at the best prices! With Stick, you will find solid advice and the right tools to avoid pests.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 
March 21, 2022
Payap and Zimpler launch collaboration for payroll administration
SWEDEN, 21 March – Payment provider Zimpler and Payap, a startup within payroll management, have launched a new collaboration to disrupt the payment and payroll scene. By integrating with Zimpler's service for instant payments, Payap becomes the first Swedish system provider to offer its customers’ salaries and expense payouts in real time.

The partnership aims to simplify everyday life for Payap customers. Users can see real-time changes in the system and with Zimpler’s account-to-account solution, employees can receive real-time payouts for expenses as well as flexible salary payouts.

Mikael Wirén, founder and CEO of Payap, says: “Many companies are looking at modernizing and digitizing their payroll management. Direct payments are part of this change in work and we see great demand in the market. Integrating our service with Zimpler gives us that edge in the market that we are looking for.“

Catrine Rhenberg, Head of Partnership at Zimpler, says: “Payap’s cloud-based payroll system is a unique combination of ease of use - both for the payroll administrator and the end user receiving their paycheck. Broadening our payment offering to include payroll management is a natural step for Zimpler, and we are excited to do so with Payap.”

For more information: 

Julia Niedoborek, Communications Specialist, Zimpler

+46 (0) 72 888 42 05

press@zimpler.com 

About Payap

Payap is an easy-to-use, cloud-based payroll system that delivers a great user experience to the most important part of the company - the employee. With groundbreaking features like real-time data, automated calculations, and instant payouts, we take payroll to the next level.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 
March 15, 2021
Zimpler partners with CHOOOSE to offset its carbon footprint
Sweden, 15 March 2021— Leading Swedish fintech Zimpler announced their partnership today with CHOOOSE, the Norwegian climate-tech company, to offset their carbon emissions. The collaboration with CHOOOSE is part of Zimpler’s wider goal of ensuring that the company’s impact on the environment is thoroughly accounted for.

As part of the plan, Zimpler will offset double the carbon footprint of each employee, based on the average carbon footprint of someone living in Sweden. Zimpler will also use CHOOOSE to offset flights taken by employees.

Abel Buko, CSR and Diversity Manager at Zimpler, says: “While we do all we can with our physical office spaces regarding recycling and ecologically responsible supplies, there are carbon emissions that are unavoidable. Carbon offsetting is a smart solution for those unavoidable emissions.

“We decided to work with CHOOOSE because, unlike many other carbon offsetting companies, it’s not exclusively based on planting trees, which is not always a reliable method. CHOOOSE offsets in a way that more directly affects the current situation - as opposed to planting trees for a future situation.”

Andreas Slettvoll, CEO and Founder at CHOOOSE, says: “I am always excited to see new companies deciding to partner with CHOOOSE and integrate climate action into their everyday life. Our aim was to create a company that would be unique in the world of addressing emissions, by funding different types of climate-smart projects around the world and making climate action available for everyone. I am proud to call Zimpler a climate partner.”

Zimpler’s monthly subscription will help fund three different renewable energy projects to replace fossil fuel energy. These are updated over time, but currently include a biomass project in China, a wind power project in Sri Lanka, and a landfill gas project in Turkey. The projects are carefully selected by carbon professionals and verified by the most comprehensive certification standards. They all support the UN’s Sustainable Development Goals, providing social benefits and improving the lives of those hardest hit by climate change.


About CHOOOSE

CHOOOSE is a leader in technology-based climate action based in Oslo, Norway. They deliver a complete set of climate software services to enable partners to place and manage comprehensive, dynamic, and scalable carbon compensation options through SaaS and seamless API. CHOOOSE works with companies of all sizes to build custom integrations tailored to connect business operations with high-quality climate solutions. Together with its ecosystem of industry partners and individual supporters, the CHOOOSE platform is accelerating access and adoption of climate solutions across a range of key technologies – from nature-based solutions to carbon removal to Sustainable Aviation Fuel. Learn more at
www.chooose.today

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 
Go back
February 14, 2022
Zimpler partners with Rabble to offer instant payouts from cashbacks
The Rabble app will allow consumers to earn cashback on everyday grocery brands. Earning cashback on partnering brands - which include Cuba Cola, Schweppes, and Valio - will be possible no matter where the product was purchased. Customers will only need to scan their receipt through Rabble’s app, and the money will start accumulating straight away. 

Zimpler’s instant payout solution will provide a secure and instant withdrawal process integrated directly into Rabble’s app. Once they have accumulated at least 50 SEK, customers will use Zimpler to withdraw their money. Customers can verify their identity with BankID, no card needed, and will instantly receive the money in their bank accounts.

Alex Pappas, Sales Manager at Zimpler, says: “I’m glad to see Zimpler entering the cashback space through our partnership with Rabble. It is even more exciting given Rabble’s unique offering, which will provide cashback on products we all buy on a daily basis. The Zimpler payout solution is perfectly fitted for this market, and I am certain it will offer customers a frictionless and secure experience.”

Robert Olkinuora, CEO at Rabble, says: “While solving the technical aspects of our app, Zimpler seemed like an obvious choice for withdrawals. Their solution was easy to integrate, and most importantly, it's safe, secure, and easy to use for our customers.”


About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands.

About Rabble 

Rabble is a mobile technology company based in Sweden with over 800,000 registered users that provides cashback on fast moving consumer goods and discounts to users through their app and website.

For more information:

Jonna Grenfeldt, PR manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com
February 10, 2022
Zimpler partners with Scandinavian Travel Group for the Swedish and Finnish markets
SWEDEN, 10 February – Leading Swedish fintech Zimpler announced their partnership today with travel agent Scandinavian Travel Group, offering instant payment and refund services to customers in Sweden and Finland.

With the pandemic bringing constant uncertainty to a recovering travel sector, Zimpler’s offerings are well-fitted to current customer needs. For merchants, Zimpler is an alternative to more traditional payment methods (such as credit cards), offering flexibility for cashflow money withdrawals on a daily basis. Zimpler’s embedded KYC processes also provide a user-friendly and secure payment flow with broad bank coverage in all markets.

Alex Pappas, Sales Manager at Zimpler, says: “While credit card companies classify the travel sector as higher risk now compared to pre-COVID, we are happy to offer a product that broadens Scandinavian Travel Group's payment coverage and leads to higher conversion. In times when merchants in the sector must deal with refunds more than ever, we believe it is crucial to offer them a payment method that makes the process instant and smooth.”

Jesper Lindgren, CEO at Scandinavian Travel Group, says: “We’re glad to be able to broaden our payment coverage through the partnership with Zimpler. Being a travel agent is associated with a number of issues related to payments, both for us and our customers. With Zimpler, we can make the payment process smooth and reliable for our customers, and still cater to the business needs.”


About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands.

For more information:

Jonna Grenfeldt, PR manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com
February 4, 2022
Zimpler and Vitec Travelize announce partnership to offer instant payments for tour operators
February 4, 2022, Sweden Instant payment provider Zimpler announces a new partnership with Vitec Travelize AB, an all-encompassing platform for tour operators.

More than ever before, merchants and consumers in the travel sector are looking for flexibility and security. Through this strategic partnership, Vitec Travelize will support their customers by allowing consumers to pay directly from their bank account, via Zimpler.

Anders Lindström, Business Developer at Vitec Travelize, expands on the new partnership: “Our vision is a simple and user-friendly platform that enables our users to focus on their core business of travel. The payment process is a vital part of that, and with Zimpler instant transactions, our users can offer a quick and effortless payment experience for all their customers.”

Alexander Eriksson, Corporate Sales Manager at Croatia Yacht Club, a user of Vitec Travelize platform: “As operators in the travel industry, we aim to streamline our product from booking to return flight. Providing a flexible and fast payment solution is a key ingredient in the overall customer experience. Zimpler gives omnidirectional precision and flexibility for our customers and our team at Croatia Yacht Club.”

Catrine Rhenberg, Head of Partnership at Zimpler: “Vitec Travelize is a brand that continuously strives to improve the travel booking experience. Right now, there’s an increased demand for safe and hassle-free payments, especially within the travel industry. Zimpler allows the traveler to book a trip on their terms; be it 5 minutes before take-off or months in advance. And the merchant knows exactly where the money is at any ‌point.”


About Vitec Travelize

Vitec Travelize develops and provides a complete system for small and medium-sized tour operators and travel agencies. The web-based software enables efficient travel booking, web publishing, and administration. The system offers a number of functions for customer and payment management as well as marketing. The approximately 300 customers are mainly in Sweden, Denmark, and Norway. For more information see www.travelize.se.

About Croatia Yacht Club

Croatia Yacht Club has boats across the globe and is part of the Dream Yacht Charter, one of the world’s largest yacht charter companies.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

For more information:

Jonna Grenfeldt, PR manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com
December 23, 2021
Zimpler and Briqpay announce partnership to offer instant B2B payments for online sales
Payment provider Zimpler announces a new partnership with Briqpay, a B2B payment platform that simplifies the flows for B2B payments within online sales. 

Through this strategic partnership, Zimpler will provide instant B2B payments as an option for corporate customers through Briqpay’s payment integration platform. 

Björn Widerström, Chief Commercial Officer at Briqpay shares: “Briqpay provides any payment method in a seamless checkout experience. We see an interest from our customers in the digital instant bank transfer space, where Zimpler became the natural choice for us. Briqpay and Zimpler share the vision of helping companies grow their digital sales with simple payments.”

Fredrik Rubin, Director New Solutions Sales at Zimpler comments: “Briqpay is the perfect partner for Zimpler to enter the market of B2B payments. Today companies use invoices and cards for payments, but with this partnership, we can make B2B payments as easy as B2C payments. We are looking forward to entering 2022 together with Briqpay and seeing the impact this will have on the future of payments!”

About Briqpay

Founded in 2020, Briqpay is an agile software company, focusing on eliminating friction in the buying process between businesses. Today they offer two solutions for digital business-to-business (B2B) sales.One registration form to easily handle the onboarding of new customers, and a unique payment system where the merchant decided on payment methods, functionality and design.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 
About Croatia Yacht Club

For more information:

Jonna Grenfeldt, PR Manager Zimpler

+46 (0) 707 35 75 39j

onna.grenfeldt@zimpler.com

Fredrik RubinDirector New Solutions Sales

+46 (0) 709 62 07 40

fredrik.rubin@zimpler.com

December 13, 2021
Zimpler launches B2B payments to enable instant payment for business transactions
Zimpler announces its new B2B payment product, designed to simplify in- and outgoing payments for merchants. With Zimpler B2B payments, every transaction is instant and directly connected to a corporate bank account. 

Johan Friis, Head of New Solutions at Zimpler, comments: “We saw a big gap in the market, a huge demand for this kind of service. We cannot talk about open banking, and the speed and innovation it provides, and still spend so much time managing invoices. With B2B payments, we combine the limitless transactions of invoices with the ease of use of card. All you need is the login details to your bank account.” 

Today, companies use invoices to pay for over 70 percent of their total purchases. The approval process to become a new corporate invoice client takes two weeks on average, making it a time-consuming task. Instant banking is the only payment solution that improves cash flow for the selling company - while at the same time improving the purchase experience for customers. With Zimpler’s B2B payments, you can pay and get paid - without delay.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

For more information:

Jonna Grenfeldt, PR Manager at Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

Johan Friis Head of New Solutions & Co-Founder

+46 (0) 704 90 77 77

johan@zimpler.com

December 1, 2021
Zimpler partners with Cardia to offer instant payments for the auto industry
Payment provider Zimpler announces a new partnership with Cardia, a company that gives car dealers a platform for all their business needs.

With Zimpler, Cardia’s customers can get paid instantly as soon as the deal is signed. What used to take between one and two banking days is now done instantly, allowing Cardia’s customers to reinvest quicker, while offering a smoother process for payments.

Anni Mowlid, Co-founder & Partner Manager at Cardia comments: “Our goal is to gather everything our customers need for their operations, in one platform. Their focus should not have to be on offering a smooth customer journey - we solve that for them. In that customer journey, the payment process is incredibly important. Having Zimpler as a partner means we can offer our customers the latest technology for payments, and we get a flexible partner that knows and cares about our business.“

Niklas Strandner, Sales Manager at Zimpler, remarks: “Cardia offers a 360 degree solution to their partners, giving them everything they need to run their car business. Our mission is to provide our customers with a safe and fast payment flow, so they can focus on what’s important to their business. For us to be a part of Cardia’s solution, taking care of the payments, feels like a perfect match.”

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

About Cardia

With Cardia, you can focus on selling cars while letting our solution handle all administration for your business. Everything from handling purchases, sales, direct registration, direct access, testing of shopping cars, selling replacement cars at auction, charging customers with bank payment or financing, printing price tags, filling in product declarations, and creating agreements using Mobile BankID.

For more information:

Jonna Grenfeldt, PR manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

Jonna Grenfeldt, PR Manager at Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

October 11, 2021
Zimpler launches in Estonia to simplify payments in the Baltics
Instant payment provider Zimpler is now available in Estonia with their open banking solution. 

Zimpler offers instant payments and payouts for all merchants in Estonia in need of quick and safe transactions. Customers can easily pay directly with their own bank account using their preferred identification method, such as PIN-calculator, Smart-ID, or Mobile-ID.

Rhi Burns, Chief Commercial Officer at Zimpler comments on the launch: “The Baltics have become a buzzing fintech and startup hub, brimming with new ideas and technology, which makes it perfect for A2A payments. We begin with Estonia, which we see as the most active and mature market to benefit from our solution, and we plan to expand into the rest of the area.”

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

For more information:

Jonna Grenfeldt, PR Manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

October 3, 2021
Zimpler and Yepstr partner to offer instant payments for services close to home
Payment provider Zimpler announces a new partnership with Yepstr, a platform that makes it easy for young people to earn money through typical teenage jobs and services close to home.

Through this strategic partnership, Zimpler enables instant payments between the client and the worker, while Yepstr connects workers with client assignments, helping them build useful work experience.

Jacob Rudbäck, founder and CEO of Yepstr, comments on the new partnership: “Yepstr exists since millions of teenagers around the world would like an extra job. But it has to be easy, from finding a job to getting paid. Together with Zimpler, we now have a payment solution that is global, easy to use, and fast. When the job is done, the money can be in the bank account a few seconds later. And I'm sure that is something the hard-working teenagers on our platform will appreciate.”

Magnus Axelsson, Sales Manager, Fintech and Finance at Zimpler: “Yepstr is an innovative company that is always looking to add value for their end-users, and for us as a supplier! During this process, we have developed and optimized our product, in close collaboration with Yepstr, to meet the market needs. We see a great opportunity for Account-2-Account payments to contribute to the market for sharing economy by simplifying transaction flow.

About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

About Yepstr

Yepstr is a platform for typical youth jobs such as babysitting, homework, dog sitting, or gardening. Booking and payments are made in the Yepstr app, 100% of the hourly wage goes in full to the young people, and insurance is included, free of charge. Yepstr is a Swedish company, founded in 2015, and today has over 70,000 users.

For more information:

Jonna Grenfeldt, PR Manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

July 18, 2022
Fintech innovator Zimpler enters Norway as part of their ongoing international expansion
Stockholm, 18 July 2022 — Zimpler, a leading fintech company born in Sweden, announced today that it has gone live in Norway. Following Sweden, Finland, Germany, Estonia, The Netherlands, Latvia and Lithuania, Norway becomes the eighth market to offer Zimpler’s account-to-account payments solutions. 

The first merchant in Norway to go live using Zimpler is Scandinavian Travel Group, who are currently integrated with Zimpler in Sweden and Finland, through Vitec Travelize. Following this launch, Zimpler will continue to focus its efforts on expanding in the Norwegian market, especially in segments such as travel, e-commerce, and financial services – where instant, secure and easy payments are crucial. Zimpler will offer wide bank coverage in Norway, and customers will be identified through their own verification system called, BankID. 

Launching in Norway is a part of Zimpler’s ongoing geographical and product expansion plan, which is particularly focused on the Nordics. Last year, entry into new verticals and markets fueled Zimpler’s growth, and the company marked a 176% increase in transaction volumes, and a 134% increase in revenue year-on-year. 

Sylvestre Thenor, Head of Expansion at Zimpler, said: “The payments infrastructure in the Nordics gives us a perfect ecosystem to expand in, and we aim to offer Zimpler solutions throughout the region. The Norwegian market represents a cornerstone for Zimpler in having a strong presence in the Nordics. Norway – where 98% of the population has internet access and 1.3 million customers use online banking daily – offers great opportunities to integrate our products. Especially in segments such as travel, e-commerce, or financial services.” 

Johan Strand, CEO at Zimpler, said: “It has been an exciting and eventful couple of months at Zimpler, with announcements of major new partnerships, new investment, and product launches. I am grateful that even in these turbulent times, when many of our competitors are forced  to make cuts in their operations, we can continue to push our mission of simplifying payments transactions, implement our expansion plans and continue to grow.” 

For more information
Julia Niedoborek, Communications Specialist, Zimpler
+46 (0) 72 888 42 05 | press@zimpler.com 

About Zimpler
Zimpler is a Swedish next generation fintech company, offering simpler and more secure transactions - without the need of cards. 

Specialising in account-to-account payments we are trusted by consumers and merchants across Europe to pay and get paid. With a newly launched rebranding we are rapidly expanding in new key markets, with a mission to zimplify payment transactions everywhere.
August 9, 2021
Zimpler expands to the Netherlands - bringing innovation to merchants
It’s official: Zimpler is going Dutch. The instant payment provider is now available in the Netherlands with its open banking solution. 

Zimpler offers instant payments and instant payouts, with an added feature that lets users choose if - and how - they want to set up transactions for subscriptions and recurring payments. Users pay directly using their preferred means of identification, such as their bank’s mobile app or scanner, digipass or e.dentifier2.

Rhi Burns, Chief Commercial Officer at Zimpler, comments on the launch: “The Netherlands is a core market for a lot of our existing merchants, and while there is a very local actor on the market, innovation and flexibility have been missing. We came in to give merchants another choice that converts well, but with extra features and functionality for custom branding, fast payouts, and more.” 
‍‍
About Zimpler 

Zimpler is a fast-growing fintech company creating simpler and more secure transactions for companies and people around the world. Zimpler is currently available in Sweden, Finland, Estonia, Germany, and the Netherlands. 

For more information:

Jonna Grenfeldt, PR Manager Zimpler

+46 (0) 707 35 75 39

jonna.grenfeldt@zimpler.com

June 22, 2021
CPO Linda Höglund guest stars at podcast Leading between the lines!
Our new Chief People Officer Linda Höglund joins the podcast Leading between the lines and talks about Zimpler and our growth journey “What keeps people at a company is not just the compensation and growth opportunities, its also about believing in the product and the direction of the company – but most importantly we need to ensure that all our employees feel seen, valued and heard”, she says.

Linda has her finger on the pulse when it comes to people development as she truly understands why taking care of people is so important to the growth of an organisation. She explains why she believes culture is built from the top down, the importance of aligned values, and is refreshingly honest about the areas of growth she is keen to help Zimpler improve on. Linda knows the key ingredients needed for building and maintaining a top team at Zimpler as well as a top team in her personal life.
June 7, 2022
Fintech company Zimpler rebrands to get closer to customers and to prepare for further expansion
Stockholm, 7 June 2022 — Zimpler, a leading fintech company born in Sweden, revealed their new brand identity today. The rebrand aims to get the company closer to their customers and prepare themselves for further geographical and product expansion.  


Zimpler sports a new visual identity, including a new logo, typography, and fresh, expressive colors. In addition to the visual elements, the brand is focused on sharpening the company’s purpose, personality and values. Zimpler has worked closely with Bold, a leading Nordic branding and design agency, to develop and shape the new brand concept.

The rebranding announcement follows a period of rapid growth – 2021 was the company’s best performing year to date. In 2021, Zimpler’s transaction volumes grew by a massive 176%, and net revenue increased 134% fueled by entry into new verticals and markets. In addition to the high-volume growth, the employee count increased by almost 200% compared to just a year ago.

With the rebrand launch, Zimpler aims to build brand loyalty and recognition among end-users of its products. Zimpler, an account-to-account payment provider, smack in the middle of B2B and B2C fintech providers, wants to challenge the conventional wisdom that says they should speak only to businesses like potential merchants, ignoring end-users.

Arjun Shah, Chief Marketing Officer of Zimpler, says: “It is a common misconception that companies with a B2B product do not need to have a dialogue with end-users. These days customers demand more from financial services, and fintech businesses need to constantly evolve to fit their needs. We believe that even as an A2A provider we need to be closer to our customers, whether they are our merchants or end-users. It's critical to drive affinity, awareness, relatability and value-driven relationships with our audiences that goes beyond the utility of the product.

“At Zimpler, we think that payments are for everyone. That’s why our new visual language is the expression of diverse and creative personalities. The typeface is distinctive, our palette is vibrant, multi-colored and inclusive. We believe in the power of transformation, the potential of progress and the impact of dynamism. We celebrate unique identities, thoughts, and dreams. Our new identity mirrors our unruly strength, the instant and real-time responsive behavior is at the heart of our product. I am beyond excited to be leading Zimpler’s future marketing activities with the new brand by our side. It is just the beginning. The best is yet to come!”

Johan Strand, CEO of Zimpler, says: “Zimpler has grown exponentially in the last two years, and we are actively working on further expansions, both when it comes to products and new market segments. Our new brand identity puts us in a great position, especially as we're about to venture outside Europe for the first time and open Zimpler’s first office in Latin America."

For more information:
Julia Niedoborek, Zimpler
+46 (0) 72 888 42 05 | press@zimpler.com

About Zimpler
Zimpler is a next generation fintech company providing simpler and more secure transactions for companies and people around the world. They are currently available in Sweden, Finland, Estonia, Latvia, Lithuania, Germany, and the Netherlands.
A Zimpler life.
Our mission
Providing you with Zimpler and faster payment solutions. Save time between transactions, and benefit from stronger relationships with your customers. Our key promise is that we’ll make it work for you.
Our story is all about you
Do you value simplicity and reliability? Is time precious to you? If so, our payment solutions are definitely for you. They’re instant, dependable and secure. And they’re designed around you and your business, not the other way round. We started out in Sweden, but we’ve now established a strong presence across Europe, on our way to South America and beyond.

We hope your business is next.
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Zimpler stats
150+
Employees
43%
Women in senior leadership roles
25
Mother tongues
34
Average age
3
Office Locations: Stockholm, Gothenburg, Gzira
200+
Employees
43%
Women in senior leadership roles
25
Mother tongues
34
Average age
3
Office Locations: Stockholm, Gothenburg, Gzira
We don’t need much, just
the World
Every person and every identity within the expanding walls of our company matters. It is a well demonstrated fact that a product’s market share and usability increases as the diversity of the team creating it increases. So, for that reason, and many others, we take great pride in our culture. As we’re on a mission to build a global payment solution, naturally our employees need to represent the world, too.We want a few things from you moving forward: your authentic self, your individuality and your A-game.
Make the transfer
With individuality comes individual goals. But, when joined together towards one great mission we can see a clear path of progression in front of us. And only together can we push the limits of innovation.
Open positions
OUR KIND OF EVOLUTION
With individuality comes individual goals. But, when joined together towards one great mission we can see a clear path of progression in front of us. And only together can we push the limits of innovation.
Open positions
FREEDOM IS NOT FOR EVERYONE
It takes guts to be free at work. To excel at Zimpler, there are a few key traits you should harness when employing your ideas together with colleagues. First, be curious and proactive; know when to show initiative and when to reach out to a colleague or leader for support. Second, be committed in what you do and share your ideas and knowledge with your colleagues. We are always stronger together. And lastly, the key to progress is communication and honesty. Without them, we would not be where we are today.
Our guiding principles
01
Be you, play together
We know that everyone has a singular story, their own sacred style of genius and we value them all equally. We are open and honest and we talk with each other, not about each other. We act without prestige and we always look for other perspectives, knowing that the best results are the ones we reach together. Ego’s can’t stand in the way of the best solutions.
02
Drive innovation, deliver results
We daydream about a world that doesn’t exist today and to solve the problems of tomorrow. Fueled by curiosity, we always challenge ourselves to use our imagination and drive innovation. We dare to go outside our comfort zone to find better ways to create, collaborate and deliver data-driven results.
03
Take action, learn, grow, repeat
We don't sit around talking about what we could do, we DO IT. We hold ourselves accountable in all our efforts and we ask ourselves “What can I do to beat yesterday?”. We encourage each other to keep learning, to constantly grow and evolve. We aren’t afraid of failures, we make failures a positive learning opportunity.
04
We love️ our customers
Everything we do, we do with our customers' best interest in mind. We strive for great customer satisfaction and use data to continue to improve. By actively listening and solving problems, we make sure we always suit the needs of our customers and are flexible. To us, qualitative work will always be more important than quantitative.
Diversity and
equal opportunity
The main building blocks to make any of the above actually happen: We are proud to say we use The UN’s Sustainable Development Goals in many decision making processes and we’ve identified 8 of the 17 that we can concretely contribute to.  Two of those are Gender Equality and Reduced Inequalities. We believe that ability is equally distributed but, sadly, not opportunity.

What’s more, we added a Diversity and CSR Manager role at a very early stage. Suffice to say, we go to great lengths to support your individuality and creative freedom.
Hybrid Workspace
We want to provide the best environment for team and cross-team collaborations, whether that’s in the office or someplace else. We know flexibility is key for you to perform your best, therefore we don’t have a policy dictating the number of days you need to be at the office. You set the terms for your own optimal performance.
House of Zimpler
At the office, every team has been provided with a dedicated area, fully equipped with monitors and everything else you might need to be productive and creative! But, working hard also means you need to refuel – so we always make sure there’s plenty of snacks, beverages and fika at all our office locations.
Out and about
When working remotely you have the freedom to do so from the place that is most ideal for your situation, within the country of employment. Why limit ourselves to one specific space for creativity and innovation?

Perks & Benefits

free connections
Managing your business gets hell of a lot easier (and probably more fun) with our ready to scale and globally proven open banking solutions. Zimpler provides instant and hassle free connections to thousands of banks, so you can focus on growing your business - Ain't that something?
Find out more
hassle free
Managing your business gets hell of a lot easier (and probably more fun) with our ready to scale and globally proven open banking solutions. Zimpler provides instant and hassle free connections to thousands of banks, so you can focus on growing your business - Ain't that something?
Find out more
free connections
Vacay mode
Perks & Benefits
​​Vacation and time off is important to allow for reflection and rest. We therefore have a vacation allowance and policy in place. We also believe in celebrations, so anyone who wants to can take their birthday off as an additional vacation day.
hassle free
Celebrating you
Perks & Benefits
Sometimes, the days important to us – whether religious, cultural, or otherwise – don’t align with the public holidays where we live. So, in honor of celebrating diversity, instead of using your vacation days, you’re able to work on a local public holiday and in exchange you get your other special day off. You decide which days you want to celebrate.
hassle free
Pension
Perks & Benefits
Always looking ahead; we provide pension contributions equivalent to ITP1.
hassle free
Mamas and papas
Perks & Benefits
With us you never have to choose between family and work, that's why we offer a parental pay top-up. At Zimpler you can thrive in both worlds.
hassle free
Treat yourself
Perks & Benefits
We offer a generous annual wellness allowance to ensure you're always fit for fight. Our collective and individual health  are vital. And that includes your work at Zimpler. You also have access to our Employee Assistance Program which provides you with free professional counseling, covering all aspects of life.
1/5
free connections
Vacay mode
Perks & Benefits
VACAY MODE
​​Vacation and time off is important to allow for reflection and rest. We therefore have a vacation allowance and policy in place. We also believe in celebrations, so anyone who wants to can take their birthday off as an additional vacation day.
free connections
VACAY MODE
Celebrating you
Perks & Benefits
Sometimes, the days important to us – whether religious, cultural, or otherwise – don’t align with the public holidays where we live. So, in honor of celebrating diversity, instead of using your vacation days, you’re able to work on a local public holiday and in exchange you get your other special day off. You decide which days you want to celebrate.
free connections
VACAY MODE
Pension
Perks & Benefits
Always looking ahead; we provide pension contributions equivalent to ITP1.
free connections
VACAY MODE
Mama's and papa's
Perks & Benefits
With us you never have to choose between family and work, that's why we offer a parental pay top-up.At Zimpler you can thrive in both worlds.
free connections
VACAY MODE
Treat yourself
Perks & Benefits
We offer a generous annual wellness allowance to ensure you're always fit for fight. Our collective and individual health  are vital. And that includes your work at Zimpler. You also have access to our Employee Assistance Program which provides you with free professional counseling, covering all aspects of life
Open positions
We are an equal opportunity employer, celebrating and pushing for diversity in ethnicity, culture and skills. As part of our commitment to equality, we ensure a fair and consistent interview process, and continue to promote an inclusive work environment at all times.
Open positions
Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid.  Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid. Pay. Get paid.

Zimpler's Privacy Policy


Zimpler AB, org.no 556887-9984, with registered address at Döbelnsgatan 12, 113 58 Stockholm (”Zimpler”, “we”, “us” or “our”) is an authorised payment institution that offers payment services under the supervision of the Swedish Financial Supervisory Authority.

Zimpler cares about your privacy and we want you to feel safe in our processing of your personal data, which we need to do indifferent ways when we perform our services to you. In this policy you will learn about the personal data we collect, how we use it, your rights and how you can invoke them and the measures we take to keep your personal data safe. We continuously work to ensure that your data is processed and protected in accordance with the General Data Protection Regulation (EU) 2016/679 (the“GDPR”) and other applicable legislation.

If you apply for a job at Zimpler, to get information on our processing of personal data visit this page.

If you have any questions to us, or feel you need any part of this policy explained, please contact us at gdpr@zimpler.com.

1. DEFINITIONS

In this privacy policy, personal data, data subject, legal basis, controller, processor and other by the GDPR defined terms have the same meaning as ascribed to them in the GDPR. Further, the terms below have the following meaning.

    ●      Business Representative – means you who work for e.g., a service provider that we have hired or a             Merchant that has chosen or is considering Zimpler as its payment service provider.

    ●      End User – means a natural person who uses our payment service, or any related service provided by us, for             payments to or from Merchants.

    ●      Merchant – means goods or service providers that use us as their payment service provider for the purpose             of making payment transactions to or from their customers (End Users).

    ●      Pay-In – payment initiation or direct debit whereby a payment transaction is made from the End-User’s bank             account toa Merchant’s bank account, enabling you to pay directly for goods and services from your bank             account.

    ●      Pay-Out – payment transactions from aMerchant’s bank account to your bank account, enabling you to             quickly and safely get e.g., refunds for returned goods.

    ●      Website visitor – means you who visit our website or contacts our customer support.

Personal data is defined in the GDPR as any information relating to an identified or identifiable natural person. In this privacy policy we therefore describe the personal data we collect and process about Business Representatives, End Users, and Website visitors (“you”, “your” or “yours”).

2. ROLES AND RESPONSIBILITIES

Zimpler is the data controller for the personal data we process to perform our business activities, which includes your use of our payment service. Please note that your payment account provider (normally the bank where you hold the account used for payment transactions initiated through Zimpler) and the Merchant you are transacting with are separate and independent controllers for the processing of personal data in connection with their business activities and the products and/or services they provide to you. For information on their processing of your personal data, please contact them directly.

3. YOUR RIGHTS

In accordance with the GDPR you have several rights regarding our processing of your personal data, which you can read about below. If you wish to exercise any of your rights, please contact us at gdpr@zimpler.com.

You can read more about your rights at the SwedishAuthority for Privacy Protection’s website.

 

3.1.  Right to information and access

You have the right to know if we process personal data about you. If we do, you also have the right to receive information about the personal data we process and why we do it. You also have the right to receive a compilation of all personal data we have about you.

If you are interested in specific information, please indicate so in your request. For example, you can specify if you are interested in a certain type of information (e.g., what contact and identification information we have about you) or if you want information from a certain time period.

 

3.2.  Right to have erroneous data corrected

If the data we have on you is incorrect, you have the right to have it corrected. You also have the right to supplement incomplete information with additional information that may be needed for the information to be correct.

Once we have corrected your data, or it has been supplemented, we will inform those we have shared your data with about the update, if it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.  

If you request to have data corrected, you also have the right to request that we limit our processing during the time we investigate the matter.

 

3.3.  Right to have data deleted

 

In some cases, you have the right to have your data deleted. You have the right to have your data deleted if:

 

●      The date is no longer needed for the purposes for which we collected it,

●      You withdraw your consent, provided that the processing is based on your consent,

●      You oppose the use that is based on our legitimate interest and we cannot show compelling grounds that         outweigh your interests,

●      The personal data has been used illegally, or

●      Deletion is required to fulfil a legal obligation.

 

If we delete data following your request, we will also inform those we have shared your data with, if it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.  

 

3.4.  Right to restriction

 

In some cases, you have the right to request restriction of our use of your personal data. Restriction means that the data may only be used for certain limited purposes. The right to restriction applies:

 

●      When you believe the data is incorrect and you have requested correction. If so, you can also request that we         limit our use while we investigate if the data is incorrect or not,

●      If the use is illegal but you do not want the data to be deleted,

●      When we no longer need the data for the purposes for which we collected it, but you need it to be able to         establish, assert or defend legal claims, or

●      If you object to the use. If so, you can request that we limit our use while we investigate if our interest in         processing your data outweighs your interests.

 

Even if you have requested that we restrict our use of your personal data, we have the right to use it for storage, if we have obtained your consent to use it, to assert or defend legal claims or to protect someone’s rights. We may also use the information for reasons relating to an important public interest.

 

We will let you know when the restriction expires. If we limit our use of your data, we will also inform those we have shared your data with, if it is not impossible or too cumbersome. If you ask us, we will also tell you who we have shared your data with.

 

3.5.  Right to access and request a transfer of your personal data to another recipient (“Data portability”)

 

You may request to have your data transferred to another actor in a commonly used machine-readable format. This is also known as data portability. You can request data portability if we have collected the data from you and our processing is based on your consent, or if it is processed to enter or fulfil an agreement with you.

 

3.6.  Right to object

 

You have the right to object to processing that is based on our legitimate interest. If you object to the use, we will, based on your particular situation, evaluate if our interests in using the data override your interests, rights and freedoms. If we are unable to provide compelling legitimate grounds that outweigh yours, we will stop using the data you object to – provided we do not have to use the data to establish, exercise or defend legal claims. If you object to the use, you also have the right to request that we restrict our use during the time we investigate the matter.

You also have the right to object to processing of your personal data for direct marketing purposes, whereby your personal data will no longer be processed for such purpose.

 

3.7.  Right to object against an automated decision-making/profiling

 

You have the right not to be subject of a decision that is only based on some form of automated decision-making, including profiling, if the decision can have legal consequences for you or in a similar way affect you to a considerable degree.

 

Automated decision-making is when automated means without human intervention are used for making a decision in relation to you asan individual. In our business this could mean, e.g., automated verifying of your identity. Profiling is when personal data is automatically processed for the purpose of evaluating personal aspects relating to you as an individual, e.g., your economic situation or personal preferences. Automated decisions can be made with or without profiling and contrariwise, profiling can be used without this leading to an automated decision.

 

3.8.  Right to withdraw consent

 

You have the right to withdraw your consent for a specific processing at any time, whereby we will no longer perform the processing, provided that the applicable processing is based on your consent. Your withdrawal will not affect processing that has already been carried out.

 

3.9.  Complaints

 

If you have any complaints regarding how we process your personal data even after you have notified us of this, you are always entitled to submit your complaint to the relevant data protection authority in the country where you reside, work or where you believe an infringement of data protection laws have taken place.

 

InSweden, the relevant data protection authority is the Swedish Authority forPrivacy Protection and you can submit your complaint here.

4. PROCESSING OF PERSONAL DATA WHEN YOU USE OUR PAYMENT SERVICES

Zimpler’s payment services consist of Pay-In andPay-Out. In addition, Zimpler offers a compliance solution for Merchants where we assist in performing regulatory controls in accordance with applicable anti-money laundering legislation.

 

When using our payment service, we collect personal data directly from you, as well as from your online banking interface (i.e.,online bank) or via an API provided to us by your bank. In addition, we also collect personal data from the applicable Merchant and, depending on for which purpose the service is used, from external third-party sources (i.e.,when we need to verify your identity and/or update/supplement your contact information via official identity verification service providers or similar providers). Our system will in addition generate personal data such as a userid number when you use our service.

 

In the table below we describe how we process your personal data when you as an End User use our payment service.

Data subject

Purpose

Categories of personal data

Legal basis

Collected from

Time of retention

 

End User

To initiate and process Pay-Ins and Pay-Outs

Name, social security number, bank account number, address, phone number, IP-address, email, date of birth

Performance of a contract

From you, your bank, the Merchant and a third-party provider

During the period we have an active relationship with you/you use our service

End User

To fulfil our bookkeeping requirements for Pay-Ins and Pay-Outs

Name, social security number, bank account number, transaction information

Legal requirement (Bokföringslag (1999:1078))

From you, your bank, the Merchant and a third-party provider

Seven years from the time of the transaction

End User

To improve your experience and enable faster transactions

IP-address, bank account number

Our legitimate interest to provide you with a faster and better service

From you, your bank and a third-party provider

 

During the period we have an active relationship with you/you use our service

End User

To provide customer support to you and to handle your request/ problem

Name, social security number, address, phone number, email as well as other information you provide to us

Performance of a contract

From you, your bank and third-party data provider

Up to ten years due to statutes of limitations (Preskriptionslag)

 

End User

To share know your customer data with Merchants in accordance with both parties’ obligations under applicable anti-money laundering rules and regulations

Transaction information (such as bank, amount, currency, country, website for transaction, reference), email, phone number, user ID

Performance of a contract as well as legal requirement (lag (2017:630) om åtgärder mot penningtvätt och finansiering av terrorism)

From you, your bank and a third-party provider

During the time of the transaction

End User

To fulfil our legal obligation under applicable anti-money laundering rules and regulations. This includes screening against sanction lists and may include profiling and automated decision-making

Name, social security number, bank account number, address, phone number, IP-address, screening against PEP/sanction lists, criminal records

Legal requirement (lag (2017:630) om åtgärder mot penningtvätt och finansiering av terrorism)

From you, your bank, third-party data provider and open sources

Five years (in some seldom cases ten years) from the time of the transaction

 

End User

To manage incidents and prevent that our service is used for fraudulent or other illicit actions. This may include profiling and automated decision-making

 

Name, social security number, bank account number, address, phone number, IP-address, screening against PEP/sanction lists, criminal records

Legal requirement (lag (2017:630) om åtgärder mot penningtvätt och finansiering av terrorism)

From you, your bank, third-party data provider and open sources

Five years (in some seldom cases ten years) from the time of the transaction

 

 

5. PROCESSING OF PERSONAL DATA FOR POTENTIAL AND EXISTING BUSINESS RELATIONSHIP WITH ZIMPLER

Zimpler also processes personal data regarding Business Representatives of existing and potential Merchants in accordance with what is set out in the table below.  

Data subject

Purpose

Categories of personal data

Legal basis

Collected from

Retention

Business Representatives

 

To contact potential Merchant’s representatives to set up meetings

 

Name, title, email address, phone number, title, company of employment

Our legitimate interest to inform of our product offerings to potential Merchants

From you and open source

During time period of communication and two years thereafter

Business Representatives

To keep in touch with our active Merchants

Name, title, email address, phone number, company of employment

Performance of contract as well as our legitimate interest to communicate with our Merchants

From you, from Merchant and open source

During the period we have an active business relationship and two years thereafter

Merchant’s beneficial owners, representatives, board of directors and other key personnel

To fulfil our legal obligation under applicable anti-money laundering rules and regulations. This may include profiling and automated decision-making

Name, social security number, passport number, addresses, phone number, ownership details, copy of ID, IP-address, criminal records, information from PEP/sanction lists

Legal requirement (lag (2017:630) om åtgärder mot penningtvätt och finansiering av terrorism)

From legal entity and third-party data provider

Five years (in some seldom cases ten years) from when the business relationship terminates

 

6. PROCESSING OF PERSONAL DATA WHEN YOU VISIT OUR WEBSITE

Zimpler may process personal data when you visit our website as well as when you contact us through our customer support or sales team.

Data subject

Purpose

Categories of personal data

Legal basis

Collected from

Retention

Website visitor

To assist you with any issue you may have had with our service or other request connected to your use of our service or website

Name, email address and other information we require to manage your request

 

Our legitimate interest of solving your issue or request

From you and open source

Up to ten years due to statutes of limitations (Preskriptionslag)

 

Individuals who contact our customer support or sales team

To contact you in order to promote and/or market our services, as well as to use the data for marketing and customer analysis, market research, statistics, follow-up on business operations, etc. This may include profiling and automated decision-making

Name, email address, company information (name, industry and website) and other information we require to manage your request

Our legitimate interest in promoting our services and provide relevant information to persons who have contacted us as well as to do follow-up and analyses on sales

From you and open source

During time period of communication or for as long as we have an active relationship

7. HOW LONG WILL WE STORE YOUR DATA?

How long we store your personal data is stated in the tables above and is dependent on the following factors:  

     ●      The purpose for which we collected the personal data.

     ●      The type of relationship we have with you.

     ●      Any legal obligations to store the personal data for a certain amount of time.

In general, personal data used for the performance of the contractual relationship between you and Zimpler is stored by us for as long as the agreement is valid and thereafter for a maximum of ten years due to rules on limitation. Personal data that we must save due to applicable legislation, such as anti-money laundering and bookkeeping rules and regulations, is normally stored for five and seven years, respectively.

 

Please note that not all data will be stored for the maximum time as provided above. Different time periods apply depending on the purpose the data was collected for. For instance, some information such as your contact information will be processed for several purposes and may for some purposes be processed only for a very short period but for other purposes for longer periods of time. The personal data that we do not need to keep for the purpose it was collected will be deleted.

8. WHO WE SHARE YOUR DATA WITH

 

Zimpler does not sell your personal data to third parties and we do not share your personal data with just anyone. However, in some cases we need to share your personal data with selected and trusted third parties to perform our business. If so, we make sure that the transfer of personal data is safe to protect your privacy.

 

Here you can read more about the categories of recipients with whom we share personal data with in regard to our End Users,Business representatives, Websites visitors and individuals contacting our customer support or sales team.

 

8.1.  End Users

 

Suppliers and sub-suppliers

 

To provide our payment service to you we need to collaborate with third parties in terms of functions which we cannot provide ourselves, such as software and data storage suppliers, business consultants and official identity verification service providers. The sharing of personal data with such third parties is carried out on the basis that it is necessary to fulfil our contractual obligations with you, our legitimate interest to carry out the transaction and our legal obligation to verify your identity. When you use our payment service we may also need to share your personal data with providers of sanctions or PEP lists in order to screen your personal data against such list.The sharing of personal data is then carried out on the basis that it is necessary for us to comply with our legal obligations. Additionally, we need to share personal data with software and data storage suppliers which is done for the purpose of providing and improving our services in accordance with our contractual obligations with you.

 

When your personal data is shared with such third party, the third party will typically act as data processor in relation to your personal data, meaning that it will process your personal data on our behalf and only in accordance with our instructions. We have entered into data processing agreements with all our data processors guaranteeing a high level of safety for the personal data and, where applicable, theEuropean Commission’s standard contractual clauses (please see more information in section 9 below regarding transfers to third countries).

 

Merchants

 

Information regarding your identity as well as information on transactions may be shared with the applicable Merchant in order for the Merchant to be able to verify your identity, account and transactions. We share this information with the Merchant when the Merchant is legally obliged to verify your identity and/or transaction as a measure to prevent money laundering, fraud or other criminal act or to meet other potential legal and/or regulatory requirements imposed on the Merchant. The sharing of your personal data with the Merchant is also carried out to fulfil our contractual obligations with the Merchants.  

 

Banks

 

To carry out a transaction when using our payment service, we need to transfer some of your personal data to your bank as well as other banks that are part of the payment chain. This processing is carried out on the basis that it is necessary to fulfil our contractual obligations with you and the applicable banks and our legal obligation to prevent frauds and other criminal acts.

 

Authorities

 

Zimpler may need to share personal data with authorities, such as the Swedish Financial Supervisory Authority, the police as well as tax and other relevant authorities. This is done for the purpose of preventing and disclosing breaches against anti-money laundering and terrorism financing legislation, by suspicion of fraudulent use of the service or other criminal acts. When sharing your personal data for these purpose with authorities, this is carried out to fulfil our legal obligations.

 

8.2.  Business Representatives

 

If you are a Business Representative, we may share your personal data with providers of sanctions or PEP lists to screen your personal data against such list. The sharing of personal data is carried out on the basis that it is necessary for us to comply with our legal obligations. We may also need to share your personal data with cloud-based service providers which is done for the purpose of providing and improving our services to you as well as to provide you with marketing regarding our services. The sharing of personal data is carried out based on our legitimate interest in providing you with the services and marketing thereof.

 

8.3.  Websites visitors and individuals contacting our support or sales team.

 

We may share your personal data to other third-party providers of analytical tools based on our legitimate interest of providing you with a pleasant user experience when interacting with our websites. We may also need to share your personal data with cloud-based service providers, which is done for the purpose of providing and improving our services to you as well as to provide you with marketing regarding our services.

 

 

9. TRANSFER OF PERSONAL DATA

 

Zimpler takes all reasonable measures to only process personal data within the EU/EEA. However, for some parts of our business, as described above, data may be transferred to third parties located outside ofEU/EEA. This is namely the US, which is the location of hosting for some of our service providers. Regardless of if the data is transferred and processed within or outside of the EU/EEA, we will take all reasonable measures to ensure that your data is processed with a high level of security with an adequate level of protection maintained, and that suitable safeguards are adopted inline with the GDPR.

Your rights, as described above, will never be affected by where the personal data is processed.

The safeguard we use in our business is the implementation of the European Commission’s standard contractual clauses (the “SCC”), which can be found here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.

By entering the SCC, Zimpler and the recipient of the personal data guarantee that the protection of your personal data provided by the GDPR also applies outside of the EU/EEA. In this regard we also assess whether there is legislation in the recipient country that affects the protection of your personal data. When so is required, we implement necessary technical, organizational and contractual measures to ensure that the data is protected with a high level of security that is appropriate to the risks associated with the processing and transfer to the recipient country. What is necessary is assessed on a case-by-case basis and if you wish to know more, please feel free to contact us.

 

 

10. AUTOMATED DECISION-MAKING AND PROFILING

 

Zimpler sometimes uses profiling and automated decision-making when providing our services to you as an End User. For instance, we use automated decision-making for the purpose of risk management of you and your transactions, to verify your identity, assess your financial information and to ensure that you reside in a country where we offer our service. This is done for the fulfilment of our legal obligations to conduct know your customer checks in relation to our anti-money laundering obligations.

As a Business Representative, we may use profiling and automated decision making for the purpose of screening your personal information against sanctions or PEP lists on the basis on fulfilling our legal obligations to conduct know your customer checks.

 

11. CONTACT INFORMATION

 

Data controller

 

Name:Zimpler AB

Reg.no: 556887-9984

Postal address: Döbelnsgatan 12, 113 58 Stockholm

E-mail address: gdpr@zimpler.com

 

 

12. VERSIONS IN OTHER LANGUAGES THAN ENGLISH

 

The original version of this privacy policy is written in English. To the extent that a translated version of this privacy policy conflicts with the English version, the English version shall prevail.

 

 

13. CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to change this privacy policy from time to time. We will inform you of any changes by posting the updated policy on our website. If we make any material changes to our policy, we will push a notification through a banner on our website and/or by e-mail (if we have your e-mail address and you have not opted-out from such use). We encourage you to contact us if you have any questions about the policy or about how we process your personal data.

 

This Privacy Policy was last updated April 2022

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  1. THE PAYMENT SERVICE PROVIDER
    1. Zimpler AB (“Zimpler”) has company registration number 556887-9984 and its registered and visiting office at Döbelnsgatan 12, 113 58 Stockholm, Sweden.

    2. Zimpler is a licensed payment service provider with authorization from the Swedish Financial Supervisory Authority (Sw. Finansinspektionen) to provide (i) payment initiation services, (ii) account information services, (iii) execution of payment transactions and (iv) execution of payment transactions when the funds are covered by a credit facility.

    3. he Swedish Financial Supervisory Authority’s visiting address is Brunnsgatan 3, 111 38 Stockholm, Sweden and you can find additional contact details on their website.

  2. THE PAYMENT SERVICE

    1. Zimpler’s payment services allows you to:

      • use account information services in order to retrieve your consolidated bank account information (name, address, personal identity number and account number) and share this information with a Merchant (“Select Account”);
      • give Zimpler payment orders to initiate payments from your bank account to the Merchant (“Payin”); and
      • receive payments from the Merchant to your bank account (“Payout”).

      Select Account, Payin and Payout are jointly referred to as the “Service” herein.

    2. The Service is made available to you through a supplier providing you with a product or a service (the “Merchant”). The Service is not offered by or affiliated with your bank.

    3. For the Select Account and Payin, you are the payment service user. For the Payout, the Merchant is the payment service user (i.e., the Merchant gives Zimpler the payment order) and you are the payee.

    4. By using the Service, you agree to these Terms and Conditions (the “Terms and Conditions”) provided to you in English.

  3. AGENTS

    1. In providing the Service, Zimpler is entitled to utilize services provided by legal entities that are also agents in accordance with The Swedish Payments Act (Sw. Betaltjänstlagen), acting on behalf of Zimpler.

  4. TRANSACTION FLOW AND DATA

    1. You use the Service by choosing Zimpler in the Merchant’s online checkout (or similar), filling out the required details into the interface and clicking continue (or similar).

    2. For Select Account, you identify yourself to your bank with your security credentials supplied by your bank (e.g., a code or password) to select your bank account and by doing so also request that Zimpler shall share the retrieved bank account information with the relevant Merchant.

    3. For Payins, Zimpler provides you (the payer) with a payment service. You give Zimpler a payment order to initiate a payment transaction from your selected bank account by signing the payment order with your bank issued security credentials. The payment is then received by Zimpler on behalf of the Merchant to which you are making the payment and the transfer of funds to the Merchant is thereby completed.

    4. You acknowledge that once the payment order has been signed by you, the payment order cannot be withdrawn or revoked and you hereby agree that you shall not attempt to withdraw or revoke the payment order through your bank.

    5. For Payouts, you are the payee and receive the payment to your selected bank account. Zimpler acts as the payer's (the Merchant’s) payment service provider and your bank acts as the payee’s (your) payment service provider.

    6. All data transferred through the Service is encrypted. Your personalized security credentials are only forwarded to the corresponding input-field of your selected bank and never stored by Zimpler.

  5. CURRENCY CONVERSION

    1. If a Payin is initiated from, or if a Payout is received on, a bank account holding another currency than the currency the Merchant trades in, Zimpler will, in the case of a Payin, convert the payment to the currency of the Merchant or, in the case of a Payout, from the currency of the Merchant to the currency held on your bank account. The currency conversion service is provided to you.

    2. The exchange rate and foreign exchange fee applied by Zimpler is presented you in the Advance Information Regarding Currency Conversion enclosed at the last page of this document if the payment transaction is subject to currency conversion.

  6. PERSONAL DATA

    1. Personal data about you is processed by Zimpler in accordance with Zimpler’s Privacy Policy.

  7. ELIGIBILITY TO USE THE SERVICE

    1. To use the Service, you must be of such age as required by the Merchant and have the capacity to enter into legally binding agreements and the right to dispose of the assets available on your bank account.

    2. You may not use the Service if the usage results in a breach of third-party agreements and you are personally responsible for all such breaches.

  8. TRANSACTION TIME

    1. Payins and Payouts are carried out via general clearing systems, meaning that it might take up to three (3) banking days before the payment is received on the payee’s bank account or payment account.

  9. KNOW YOUR CUSTOMER

    1. All payment transactions made through the Service are subject to monitoring for the purposes of Zimpler complying with applicable laws and regulations regarding anti-money laundering and counter-terrorism financing. The policies and practices applied may vary from time to time and depending on conditions pertaining to you such as transaction patterns and geographical position. To comply with applicable laws and regulations, records may be kept and additional information may be requested from you to establish matters such as identity, purpose of the payment transaction and origin of funds. By using the Service, you commit to provide Zimpler with all such information as may be deemed necessary.

  10. SUSPENSION

    1. Zimpler unilaterally reserves the right to suspend the Service:

      • to comply with applicable laws and regulations including anti-money laundering and counter-terrorism financing laws and regulations and keep records thereof; and/or
      • in case of fraud or other criminal or illicit activity, act or omission that might expose you or Zimpler to damage.
  11. LIMITATION OF LIABILITY

    1. Zimpler shall provide the Service in accordance with The Swedish Payments Act.

    2. Unless required by mandatory law, Zimpler shall in no case be liable to you for any direct or indirect loss or damages incurred due to the use of the Service.

    3. The purchase of goods and/or services from the Merchant is subject to the Merchant’s terms and conditions and Zimpler is not liable for the acts or omissions of the Merchant.

  12. POTENTIAL FEES APPLIED BY THE BANK
    OR THE MERCHANT

    1. If you notice an error or malfunction of the Service, have a question or complaint concerning the Service, these shall be submitted to Zimpler via e-mail to support@zimpler.com. Zimpler shall answer your complaint by e-mail within fifteen (15) banking days in English or, by your choice, Swedish.

    2. Zimpler does not charge you any fee for the provision of the Service unless the Payin or Payout requires currency conversion, cf. Clause 5. The Merchant may however charge you a fee for the Service which is regulated in the terms and conditions of the Merchant.

  13. COMPLAINTSOR THE MERCHANT

    1. If you notice an error or malfunction of the Service, have a question or complaint concerning the Service, these shall be submitted to Zimpler via e-mail to support@zimpler.com. Zimpler shall answer your complaint by e-mail within fifteen (15) banking days in English or, by your choice, Swedish.

  14. FORCE MAJEURE

    1. Zimpler shall in no case be liable for any economic loss, delay, or failure in performance of the Service to the extent such loss, delay or failure is caused by fire, flood, explosion, war, strike, embargo, governmental requirements, civil and military authority, data trespass, denial-of-service attack, unlawful action by you or any other cause beyond Zimpler’s reasonable control.

  15. SEVERANCE

    1. If any provision of these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect. If any provision of these Terms and Conditions is so found to be invalid or unenforceable but would cease to be invalid or unenforceable if some parts of the provision were deleted or amended, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable.

  16. GOVERNING LAW AND DISPUTE RESOLUTION

    1. These Terms and Conditions shall be governed by the laws of Sweden subject to any mandatory provisions under the laws of your country of residence. Disputes shall primarily be resolved by negotiations between you and Zimpler following a claim being filed by you in accordance with Clause 13. If you and Zimpler are not able to reach an amicable agreement regarding the claim, the dispute shall be resolved in accordance with the rules of civil procedure.

Zimpler's Cookies Policy

Last update: January 2022


Zimpler AB, reg. no. 556887-9984 (mentioned below as "we", "us", “our”) use cookies, web beacons and similar technologies (jointly referred to as “cookies”) on our website. It is up to you if you choose to allow our website to place cookies on your device. We do not place any cookies without your consent, except for such cookies that are necessary to provide the services that you have explicitly requested or that are required for the website to function. You can change your cookie settings at any time. See below under “Disable cookies” for more information on how to do it.

If you wish to found out more on how we process personal data, please visit our Privacy Policy.  

WHAT ARE COOKIES?

Cookies are text files that contain small amounts of information that are downloaded to your device when you visit a website (and consent to the cookie being placed on your device).

Cookies are used to recognize the device you use when you visit or return to a website. Cookies help you to effectively navigate between different pages on the website, save settings on the website and improve your user experience in general. They can also be used to direct advertisements to you based on your interests. This is done by tracking your behavior on different websites.

Short-term cookies (sessions cookies) are automatically deleted when you close your browser while long-term cookies remain on your device after the browser is closed (for example, to remember your user settings next time you return to the website). When you visit a website, it is possible that your browser receives cookies from several sources and not just from us.

DISABLE COOKIES

You can set your device to not accept all types of cookies and if you have previously given your consent to the use of cookies on our website but subsequently regret it, you may withdraw your consent by changing your cookie settings. You can do this by following the instructions for your specific browser or by using automatic online tools to disable cookies. On certain browsers, you can also indicate that you do not want your internet activity to be tracked.

The organisation responsible for the cookies in question can also provide an automatic tool for disabling cookies. Below you will find an overview of which organisation is behind the cookies that have been placed on the website, what each cookie is used for and information about how you disable cookies you do not consent to.

Please note that some features on the website do not work as well if cookies are disabled. Disabling cookies may affect your use of our website and how certain services on the website work. After your first visit to the website, we may change which cookies are used.

THE TYPE OF COOKIES WE USE

Strictly necessary cookies

The cookies listed below are absolutely necessary for you to be able to navigate and use the services on the website.Without these cookies, the core functions of the website will not function.

Name

Domain

Provider

Purpose

How long the cookie is saved

cf_bm

Hubspot.com

Hubspot

Used to distinguish between humans and bots. This is beneficial for the website in order to make valid reports on the use of the website.

30 minutes

li_gc

linkedin.com

LinkedIn

Used to store consent of guests regarding the use of cookies for non-essential purposes.

1 year

AnalyticsSyncHistory

linkedin.com

LinkedIn

Used to store information about the time a sync with the lms_analytics cookie took place for users in the designated countries.

1 month

CookieScriptConsent

zimpler.com

Cookie-script

Used to remember visitor cookie consent preferences. It is necessary for Cookie-Script.com cookie banner to work properly.

1 month

Functional cookies

The cookies listed below are used to provide certain functions for you as a user. Examples of these features are that the website remembers certain choices you have made so that the content of the website can be customized to your needs (including user name, language or region settings).

Name

Domain

Provider

Purpose

How long the cookie is saved

lang

ads.linkedin.com

LinkedIn

Remembers the user's selected language version of a website.

During the session

_gat_clientTracker

careers.zimpler.com

Zimpler

Used to throttle request rate.

1 minute

hubspotutk

zimpler.com

Hubspot

Used for user authentication.

1 year

Performance/analytical cookies

The cookies listed below are used to analyze how our visitors use the website and to monitor the website’s performance. This enables us to optimize the use of the website and for you asa user to easily find what you are looking for. Among other things, performance cookies are used to see which pages on the website are most popular and to see how users move between the pages on the website. Performance cookies may also be used to display articles or services on the website that we believe are of interest to you based on how you normally use the website.

Name

Domain

Provider

Purpose

How long the cookie is saved

__hssc

 zimpler.com

Zimpler

Identifies if the cookie data needs to be updated in the visitor's browser.

30 minutes

__hssrc

 zimpler.com

Zimpler

Used to recognize the visitor's browser upon reentry on the website and for website analytics.

During the session

__hstc

zimpler.com

Zimpler

Sets a unique ID for the session which allows the website to obtain data on visitor behaviour for statistical purposes.

1 year

_gid

zimpler.com

Zimpler

Stores and update a unique value for each page visited and is used to count and track pageviews.

1 day

_ga

zimpler.com

Zimpler

Used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the website’s analytics reports.

2 years

_gat_UA-35253707-8

zimpler.com

Zimpler

The pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.

1 minute

Marketing cookies

We use certain cookies that are provided by us as well as third parties to monitor the website’s performance and to enable digital communication with users. Third party cookies can also be used by a third party for the purpose decided by these parties. You can read more about how third parties use information that is collected via third party cookies in each organisation’s policy.

Name

Domain

Provider

Purpose

How long the cookie is saved

_uetsid

zimpler.com

Zimpler

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 day

_uetvid

zimpler.com

Zimpler

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 year

IDE

doubleclick.net

Doubleclick

Carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

1 year

_glc_au

zimpler.com

Zimpler

Used for experimenting with advertisement efficiency across websites.

3 months

test_cookie

doubleclick.net

Doubleclick

Used to determine if the website visitor’s browser supports cookies.

15 minutes

bscookie

linkedin.com

LinkedIn

Used for tracking the use of embedded services.

2 years

_fbp

zimpler.com

Facebook

Used to deliver a series of advertisement products such as real time bidding from third party

advertisers.

3 months

bcookie

linkedin.com

LinkedIn

Used for tracking the use of embedded services and for sharing the content of the website via social media.

2 years

lidc

linkedin.com

LinkedIn

Used for tracking the use of embedded services and ensuring the proper functioning of the website.

1 day

UserMatchHistory

linkedin.com

LinkedIn

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 month

ANONCHK

c.clarity.ms

Microsoft Clarity

Carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the website.

10 minutes

MUID

bing.com

Bing

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.

1 year

SM

c.clarity.ms

Microsoft Clarity

Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.

During the session

MUID

clarity.ms

Microsoft Clarity

Used widely by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.

1 year

SRM_B

c.bing.com

Bing

Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.

1 year

Please note that this cookie policy does not cover, and we are not responsible for, third party’s use of the information collected by such cookies (neither if this website links to such third party’s website, nor vice versa).

 

Contactus

If you have any questions about this Cookie Policy, please contact our support.

 

Changes in this cookie policy

We may update this cookie policy over time and we therefore encourage you to visit this policy at regular intervals. If we make any significant changes to thisCookie Policy, you will be informed in an appropriate manner.

Zimpler’s Privacy Notice for Job Applicants and Candidates
We greatly appreciate your interest in working at Zimpler!

Zimpler AB, org.no 556887-9984, (”Zimpler”, “we”, “us” or “our”) cares about your privacy and we always strive to achieve a high level of protection for your personal data. In this privacy notice we will among other things explain how we in connection with a recruitment process collect and process your personal data.

For the processing of personal data that we undertake as a part of our recruitment process Zimpler acts as the data controller.

If you have any questions in regards to this privacy notice, please feel free to contact us at gdpr@zimpler.com.
OUR PROCESSING OF YOUR PERSONAL DATA
The personal data we process and why
When you apply for a job at Zimpler, we will need to process the following personal data about you, which we collect from you directly:
If you are a non-EU resident, we will also process:
In addition, on a voluntary basis, we ask you to provide us with your demographic information. This information will be processed separate from your personal data and the application process, and whether you choose to answer will not affect your job application. Maintaining a diverse organization is our priority and the information from this survey helps us improve the first step of that process as it helps us understand who is seeing and responding to our ads, whereby we can improve our job ads, their placements, and reach.